Four Things That An Order Taking Call Center Should Do For Your Business

Have you ever called customer service to a company, and you were transferred to another country? Well, if you have, then you have seen outsourced customer service in action. This is pretty much where a company hires a third party company to take care of the functions of their customer service department. Since it’s cheaper to start up businesses in other places, besides the United States, you normally see these outsourced customer service centers set up in places like India. In the end, it ends up saving everyone money. Thus, this means that outsourced customer service centers could be just want you are looking for.

When I moved to a new town a couple of years ago, the best employer in town was a company that provided call centers near Tijuana, Baja California services for government contracts. I had experience in customer service from my many years as a social worker, but had never worked in a Call Center. But, I needed money fast, so I grabbed the job. Call Center typically have a high turnover rate, so it is fairly easy to get hired. Our community has several companies with Call Center. I’m aware of some people who were fired for attendance problems at one company and immediately found work with another Call Center.

When you see a TV ad for a product or service using the phrase, “Operators are Standing By,” do you ever wonder who is “standing” waiting for you to call that 800# to buy that widget you probably don’t need? More than likely, no one is actually waiting for you. They are busy on another call with the customer who wants to buy the product, has a complaint about a product or service, needs technical advice or information about something, or just wants someone to listen to their life story.

As I am enjoying the ride, I see different little shops I want to remember to go to, or little taco stands that look good, and I get to observe the people. I saw one lady on the street holding her purse up next to her head keeping the sun off her face, I thought it was interesting because most people use umbrellas.

Many small business owners, in an attempt to cut costs, take on this service themselves. Yes, they actually do! A small business owner as such has a lot of things to do during work hours, and picture a situation where he/she has to sacrifice precious sleep to attend to customer queries! That’s equal to sprinting towards the grave; ridiculous amount of pressure indeed. The sad this is, it bears no fruit either. This makes you wonder if there are any other workable ways in which business owners manage this.

OK, here is one of my favorite parts about the bus rides. Ever been to Disneyland? Remember in the old days the best rides required an “E ticket”? Well last night, Friday October 22, green bus #A-067 I will always remember as an E ticket ride.

Another way to earn money from your house is to become a freelancer. If you are skilled in writing, web designing or programming, you can do special projects for clients. You typically get paid once the project is completed. There are also several work opportunities from home if you want to work as a personal virtual assistant or a V.A. As a paid virtual assistant, you will be doing tasks for clients that can be done through the internet, phone and fax. Virtual assistants get paid by the hour.

The affiliate marketing is one of the most powerful tools in the internet business. There is nothing wrong to offer referal bonuses for investors who bring other investors – this is a very effective advertisement method. The referal bonuses are red flag only when they are too high.